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 This Class May Qualify for:
NORMI Various States
US Department of Veterans Affairs  
The Institute of Inspection Cleaning and Restoration  

Partnership Announced
Best Training School and NORMI Partner with Infraspection Institute for Member Training. Read More
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Best Training School is now offering accredited CEU credits for the States of Louisiana, Florida, Mississippi, Alabama, Tennessee, and more!
Customized Training
Best Training School will tailor our classes to fit your requirements by offering the credibility, credentials, and training your company needs.

 Specialized Training
Specialized Training where the curriculum is customized for your individual staff, business, association, or organization is available through by request.

We are able to tailor our classes to fit your requirements by offering the credibility, credentials, and training your company needs.
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 CAIA - Certified Advanced IAQ Assessment

Now an Official NORMI™ Destination Location

(bring your family to the beach!)


This onsite, hands-on experience is designed to train the IAQ professional to build a more successful business around the profitable NORMIPro™ Management model of holistic, solution-based assessments. Attendees are given three days of training which includes marketing, business strategies, financial profitability, sampling techniques, laboratory report interpretation, report/protocol writing and IAQ solutions. Get into the minds of the top executives of NORMI and spend time discussing the specifics of your business, its strengths and weaknesses. Listen to what others have said about this invaluable class:

"This class opened up new possibilities of very real income streams and answered so many questions. Worth every penny!" B. Faust

"Great hands on class. Lots of experience and info needed to take our business to the next level." C. Swisher

"Very thorough and helpful no matter who you're talking to from the NORMI staff." T. Jensen

"Class is very effective and very well organized. Keep up! Great work!" A. Sarandrea

"All assessors need this class!" M. Robinson

Between these two days of classroom training in a hands-on, onsite assessment which includes the following environments:

Onsite, hands-on assessments to simulate the actual sampling process are included in each class. Depending on location, arrangements are made to implement the sampling process in an actual house, apartment, small commercial building and/or some relevant property. This gives the students the opportunity to walk-through the process of an assessment and place that assessment in the context of building a relationship with the occupant/owner. Do's and don't's are discussed to tweak and perfect the marketing/assessment approach, the process and the sale of the recommendations. This interactive section of the class has proven to be one of the most valuable portions of the three-day class. Whether you have a lot or very little onsite experience, this will be invaluable to help develop a more profitable business model.

"NORMIPro Management, LLC has been incredibly successful in both the residential and commercial environment. Our holistic, solution-based process is now shared through the training as the basis of this higher level certification. There are many pieces of the total assessment process that are included in this class, woven together to create a great business model that any IAQ entrepreneur can follow and by which they will become more successful." Doug Hoffman, CEO of NPM



CAIA Packaged Pricing for this class includes:

  • Orientation Get-Together Monday Evening
  • Four Day/Three Night Onsite Accommodation (double occupancy)
  • Transfers to/from Airport (reimbursed if not provided)
  • Three Lunches and Two Dinners (+1 option for spouse)
  • Student Manual with Appropriate Paperwork
  • Gift Package from Vendors
  • NORMI CAIA Certification (verbal proctored exam required)
  • FREE Online Class(es) Provided
  • Special Mentor Telephone Access to Trainers


CAIA Schedule (proposed, subject to change)

Monday Night Get-Together Planned Onsite (arrive by 5pm)
Tuesday Classroom training include NPM Business Model
Marketing Strategies through Assessment
LIVE CE Training @ 7pmCST/8pmEST
Wednesday Airflow, Air Infiltration, Specialized Testing Equipment
Onsite Assessment(s) Scheduled
Completing Chain of Custody for Labs
Q&A (optional evening session in casual setting)
Thursday Commercial Plan Take-off for Remote Assessment Bid
Assessment Report and Remediation Protocol Writing through IAQ Solutions
Verbal Proctored Examination (depart after 4:30pm)

This event will be managed/taught by Doug Hoffman, CEO and Lance Eisen, COO with a special presentation from a local talk show host (if available on that specific day) who works as an energy consultant.


Better Internet Bureau AIA Miami Dade County Florida State of Florida State of Louisiana The National Association of Certified Home Inspectors State of Mississippi PhiladelphiaCHE Hammond Chamber of Commerce
NORMI - National Organization of Remediators and Mold InspectorsNational Association of Home BuildersLouisiana State Board of Home InspectorsInsurance Office of AmericaInfraspection InstituteHomeAdvisor