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 CST - NORMI™ Certified Service Technician

Setting the standard in the industry for Mold-Free and Biologically clean living indoors, NORMI recently introduced a revolutionary program that allows the consumer to choose between an ongoing monitoring program or 3-year renewable warranty against mold growth in their home or office. There has never been such a bold step into an area of concern from which many companies run. The NORMI™ Certified Service Technician facilitates the sale and service of both the NORMI™ Healthier Home Monitoring and NORMI™ Healthier Home Warranty programs.

This class is taken ONLINE in the NORMI™ Online Training Center in "TheClassroom", an interactive Internet chat-room that allows the student to ask or text message questions, view websites as the trainer makes his presentation, and even record the session for future review at his own pace. From the convenience of his own home or office, the student is trained in the details of the monitoring and warranty programs and further introduced to the NORMI™ Certificates of Inspection and Certificates of Sanitization now being offered through other training certifications. This 2.5 hour course will give the student ACTIVE member status, a personalized CST website with shopping cart, an extensive resource library, and Continuing Education every week to fortify and support the new member. Being a NORMI Member (any designation) is a pre-requisite for this class and you will need your NORMI Member Number to register for the class.

"NORMI is leading the way in the mold industry. Having now established protocols for light mold contamination, standard residential applications, and new construction, NORMI™ has developed a solid foundation on which the industry’s first WARRANTY program can be offered. This is the most comprehensive, wholistic solution to indoor air quality and surface contamination and sets a standard for every person who wants a cleaner indoor environment."
D. Douglas Hoffman, Executive Director

Once you register for the class, you will be contacted with a username and password to enter TheClassroom. You are expected to show up in the room 15 minutes prior to class time. The outline for the CST Program is as follows:

  • Introduction
    • Pre-requisites
    • NORMI Overview
    • IAQ Issues Understood
  • Topics
    • Definitions
      • “Mold-Free”
      • Incremental Approach
      • Solution-Based Training
    • Requirements for Certification
    • Benefits
      • Residual Income
      • Call Center for Tech Support
      • Continuing Education Provided
    • Monitoring/Warranty Program
      • Goals
      • Income Stream Development
      • Value to Customer
  • Procedures
    • Flow Chart for Information
    • Processing the Paperwork
    • Certificates of Inspection
    • Certificates of Sanitization
  • NORMI Business Model
    • Website
    • Tools
    • Personal Website
  • Closing

Cost for Class $49.00

Better Internet Bureau AIA Miami Dade County Florida State of Florida State of Louisiana The National Association of Certified Home Inspectors State of Mississippi PhiladelphiaCHE Hammond Chamber of Commerce
NORMI - National Organization of Remediators and Mold InspectorsNational Association of Home BuildersLouisiana State Board of Home InspectorsInsurance Office of AmericaInfraspection InstituteHomeAdvisor