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Partnership Announced
Best Training School and NORMI Partner with Infraspection Institute for Member Training. Read More
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Continuing Education Units
Best Training School is now offering accredited CEU credits for the States of Louisiana, Florida, Mississippi, Alabama, Tennessee, and more!
Customized Training
Best Training School will tailor our classes to fit your requirements by offering the credibility, credentials, and training your company needs.

 Specialized Training
Specialized Training where the curriculum is customized for your individual staff, business, association, or organization is available through by request.

We are able to tailor our classes to fit your requirements by offering the credibility, credentials, and training your company needs.
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 Restoration Coach -- Training Provider


NORMI has partnered with Restoration Coach to develop and present some of the finest, most up-to-date water classes on the market today. This series of five (5) classes will lead the technician and/or professional through the maze of information focusing on the industry guidelines from IICRC and NORMI Professional Practices to insure projects are done efficiently and profitably.

"Mark is one of the best trainers I've encountered. I took my IICRC WRT training from him and it was really practical. We are thrilled to have him and his team as a part of our organization offering the finest most thorough training in water damage prevention, drying and restoration available. Because this course is so comprehensive, we are able to offer NORMI Certifications for each level of training which allows the student to take advantage of the national credibility we have already!"
D. Douglas Hoffman, Executive Director of NORMI

Water Classes

The water courses currently provided by NORMI include a series of five (5) courses designed to develop a well-trained technical team. The five courses include:

  • 101 -- Mold Damage Prevention (MDP)
  • 102 -- Mold Contaminated Water Restoration (CWR)
  • 103 -- Mold Customer Service Technician (CST)
  • 201 -- Technical Documentation for Mold Projects (MDOC)
  • 202 -- Advanced Mold Drying Professional (ADP)


101 - Mold Damage Prevention (MDP)

The Water Damage Prevention Technician course is designed to teach restoration personnel that perform remediation work to give them a better concept of water damage, it's effects and techniques for drying of structures. This course will give residential and commercial maintenance personnel the background to understand the procedures necessary to deal with water losses, sewer backflows, and contamination such as mold. (3 day course; 19 hours, not including exam time, lunch and breaks)

Topics we will cover include:

Mold Prevention
How Water Effects/Permeance
Pre-Existing Conditions
Basic Pychrometry
Air Mover Testing
Truck Mount
Flooring Material Inspection Contents
Air Scrubber Calculations
Finding Dry Air
Electrical Concerns
Flooding Extraction Tables
ExtractionPortable Extraction
Moisture Content
Negative Wall Drying
Creating Dry Air with Dehumidification
Setting Drying Goals
Mold Basics
Extraction Tools
Wall Material Inspection
Basic Moisture Inspection Tools
Air Movers
Water Loss

Receive 14 hours continuing education for the State of Florida Mold Related Services Assessor and/or Remediator licenses (Course #0000286) and over $300 in FREE stuff from vendors who support this training including Best Living Systems, My Mold Detective and NORMI.

Register for this class in the upper left hand side of this page in the block entitled Onsite Courses.


102 - Mold Contaminated Water Restoration (CWR)

Coming Soon!


103 - Mold Customer Service Technician (CST)

Coming Soon!


201 - Technical Documentation for Mold Projects (MDOC)

Coming Soon!


202 - Advanced Mold Drying Professional (ADP)

Coming Soon!


About Your Trainer

Mark Wichern, NORMI Senior Trainer

  • 14 year instructor for IICRC training in WRT & ASD
  • 13 year instructor for Business Development/Management/Marketing
  • Mark carries the following designations/certifications:

IICRC 2018

Master Textile

Master Water Restorer






Better Internet Bureau AIA Miami Dade County Florida State of Florida State of Louisiana The National Association of Certified Home Inspectors State of Mississippi PhiladelphiaCHE Hammond Chamber of Commerce
NORMI - National Organization of Remediators and Mold InspectorsNational Association of Home BuildersLouisiana State Board of Home InspectorsInsurance Office of AmericaInfraspection InstituteHomeAdvisor